Funny stories... tales from the road... life with us.

Sunday, November 22, 2009

Do You Yelp?

Yelp has become my new favorite site for reviews. I have an account and primarily do restaurant reviews, but you can find anything and everything on there -- from shopping to stuff-to-do to doctors and more. You can sort by city and find almost anything (at least in the D.C. area).

I wrote a review of our dinner at Founding Farmers on Friday night, pretty much giving them a glowing rating, but noting that it took a little longer than normal to get our check and get out the door. Nothing terrible, and we agreed that it was nice not to be rushed, but we just thought that with the big crowd waiting at the door, it would have been fine to turn our table over a little faster.

Anywho... today I got a message from the manager of FF, thanking me for our nice review. He even offered us a free dessert on our next visit. He asked us to share our server's name (I assume it's probably on the receipt??) so he can follow up and make sure that others don't have that delay in wrapping up their meals.

Impressive follow-up! If you don't Yelp, check it out and find info on the good, bad and ugly of your neck of the woods.


Andrea said...

Wow, that IS impressive customer service. I've never even heard of Yelp, but I'll have to check it out now.